With an international membership exceeding 40,000 in around 100 countries, the Institution of Chemical Engineers (IChemE) aims to be the organisation of choice for chemical engineers. It promotes competence and a commitment to best practice, advances the discipline for the benefit of society and supports the professional development of its members.

IChemE is the only organisation to award Chartered Chemical Engineer and Professional Process Safety Engineer status.

We are seeking to fill the following vacancies

Position Location Closing date
1st Line ICT Support Technician Rugby 28 August 2018

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1st Line ICT Support Technician
6 month fixed term contract

Location: Rugby, CV21 3HQ, UK
Salary: £18,000 - £22,000 depending on experience

We are looking for a confident and enthusiastic ICT Support Technician to provide 1st line ICT support to all our staff at all office locations. This will involve face to face, telephone and remote access support to help assist staff with hardware, software and telephony issues.

You will be educated to a minimum of secondary education level ideally with qualifications in ICT, Maths and English. You will have at least 1-2 years previous work experience in a similar role providing hands-on ICT support and resolving ICT issues. You will be able to demonstrate excellent customer service and have a friendly, approachable, ‘can do’ attitude’.

Core responsibilities of the role include:

  • Diagnosing and resolving technical hardware and software issues
  • Setting up new equipment, installing software and upgrading machines
  • Setting up equipment for staff meetings and providing on-hand ICT support
  • Providing basic ICT training and inductions for staff
  • Maintaining the assets register of all equipment
  • Maintaining the stock inventory of all ICT consumables
  • Providing photocopier and printer support for UK offices
  • Resolving any ICT ‘helpdesk’ issues logged by staff
  • Providing adhoc assistance to the ICT team


You will be required to work fixed hours to provide ICT support to all staff during office open times. The hours of work are 8am to 4pm (with a 30 minute unpaid lunch break). A total of 37.5 hours per week.

The position is based at our Rugby office although some occasional travel may be required within the UK.

The role is for a fixed term period of 6 months only with a starting annual salary of £18,000 - £22,000 depending on experience. Only candidates eligible to work in the UK will be considered.

To apply; please provide a CV and a cover letter highlighting your experience against the areas listed above and why you think you are the ideal candidate for the role. To request a copy of the full job description or to formally apply for the position, please email our HR team, email:
(Please note that applications sent without a cover letter will not be reviewed).

The closing date for all applications is close of business Tuesday 28 August 2018.


My IChemE

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).