Human Factors in Health and Safety


All sessions are delivered by recognised human factors professionals with significant process industry experience.

Chiara Amati is a Chartered Occupational Psychologist who specialises in management and leadership assessment and development. Chiara has been associated with The Keil Centre for 16 years and has experience of supporting clients in various industries, including high hazard, in relation to the assessment and development of safety culture and safety leadership. She has considerable experience of delivering training that generates insight and brings behavioural change. Chiara is a registered Occupational Psychologist with the HCPC and an Associate Fellow of the British Psychological Society.

Janette Edmonds is the course director of the Human Factors in Health and Safety programme in UK/Europe. Janette is a Director of The Keil Centre, Chartered Ergonomics and Human Factors Specialist, Fellow of the Institute of Ergonomics and Human Factors and a Chartered Member of the Institution of Occupational Safety and Health. She has a BSc in psychology, an MSc in ergonomics, and 24 years of practitioner experience within various industries. In particular, her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design. Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. Janette was the lead author and editor for the Elsevier book ‘Human Factors in the Chemical and Process Industries: Making it Work in Practice’.

Ken Gray is a Chartered Psychologist and a Director of The Keil Centre, leading their assessment and development as well as clinical services. He applies powerful psychometrics, facilitation and coaching techniques that inform both personal development choices, and help to strengthen and sustain productive team working relations. He also works with client organisations to develop behaviour standards, competencies, robust selection, development and performance review systems. As well as being responsible for The Keil Centre’s StressTools® stress risk assessment survey, Ken oversees the company’s suite of ‘managing psychological wellbeing’ and personal resilience offerings. In 2010 Ken was shortlisted for the British Psychological Society Practitioner of the Year Award. He is a registered Occupational Psychologist with the HCPC and an Associate Fellow of The British Psychological Society.

Ian Hamilton is a partner at ERM and is responsible for the human factors global practice. He began his career in human factors in the defence sector in 1984 and then moved to air traffic management. Ian has been practising for 33 years and for the past 26 years he has worked in consultancy. He has expanded his areas of interest to include most aspects of human factors practice, although he maintains a particular interest in workload modelling, human performance prediction, and human factors integration. Previously, Ian was a founding partner in Human Engineering where he led the growth of the professional team, managing work in the defence, air, rail, utilities and oil and gas sectors. Most recently his work has focused on the management of major accident risk and process safety culture. He has a BSc in Psychology, an MSc in Ergonomics, is a Chartered Psychologist and a Chartered Fellow of the Institute of Ergonomics & Human Factors.

Dr Paul Jackson trained as a psychologist, obtaining his PhD from Imperial College, London. For the last 18 years his work has focused on human performance impairment, and in 2005 he set up Clockwork Research, a London-based consultancy that works with safety-critical organisations to manage the risks associated with fatigue. Paul and his team have designed fatigue management training programmes for a range of clients including BP, Shell and Newmont Mining, and recently completed development of BP’s online fatigue training programme which is now being rolled out around the world. Previously, Paul was a research manager at the Department for Transport (DfT) where he was responsible for impairment research, looking at the effects of illicit drugs, medications, alcohol and fatigue on driving. In addition to his work on fatigue, he has worked closely with the DfT in the development of new legislation on drug driving.

Johnny Mitchell is a Chartered Occupational Psychologist who has worked at The Keil Centre for ten years. He has considerable experience of safety culture assessment and improvement projects in the process industries using a range of methods. He has previously conducted an innovative research project in the UK rail industry, which examined the role of trust in ensuring a strong safety culture. Johnny also specialises in analysing human factors in incident investigations and proactively applying human failure management

Richard Scaife is a Director of The Keil Centre and a Chartered Occupational Psychologist. He is also a Chartered Ergonomics and Human Factors Specialist, a Fellow of the Institute of Ergonomics and Human Factors and a Chartered Scientist. He has a BSc in applied psychology, an MSc in occupational psychology, and 28 years’ of practical ergonomics experience within various industries. Richard spent six years working for National Air Traffic Services, latterly as the head of human safety in their human factors unit. He also spent four years working on the design of military sensor systems, primarily for aircraft, before joining the Keil Centre. Richard specialises in all aspects of human factors, particularly organisational safety, human safety analysis (including human error) and incident investigation. He has cross-industry experience, providing consultancy expertise and training. Richard was awarded the British Psychological Society Practitioner of the Year Award in 2006.

Charles Shoesmith is a Chartered Psychologist who has many years’ international experience consulting in the area of individual and organisational behaviour, cultural development and learning, often with an emphasis on health and safety. He has particular expertise in the design and development of innovative and effective solutions to complex organisational and people performance issues. He is an extremely effective presenter and trainer, applying his background in learning and educational theory to tailor courses to meet specific needs.

John Wilkinson is a human factors specialist at Human Instrumental Limited. He previously worked for the Keil Centre as a principal human factors consultant and the UK Health and Safety Executive (HSE) as human and organisational factors (HOF) team leader. John managed the team and strategy, coordinated and produced guidance including the HSE HOF web pages, managed research, trained and mentored HOF specialists, and provided HOF training for HSE inspectors and specialists. He presents regularly on HOF topics at conferences and seminars. Examples of his current work are: HOF audits of offshore well operations and control of work systems; research on organisational learning and on shift patterns; reporting on an EU inspector’s Mutual Joint Visit for the EU Major Accident Hazards Bureau; and carrying out investigation, procedures, human reliability assessment and other HOF training. He has published papers and delivered conference presentations widely.


The Keil Centre


Chartered Institute of Ergonomics and Human Factors

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).