is a chemical engineer who has worked as a process safety risk consultant specialising in human factors since 1996. His experience of working in oil, gas, chemical and power companies means that he has a solid understanding of the risks that impact on businesses working in major hazard sectors. Andy has a reputation for providing practical and effective advice with particular expertise in staffing assessments, analysis of safety critical tasks and human factors engineering in design projects. He has a wide experience of the method described in HSE document CRR348/2001 for evaluating staffing arrangements in the process industry, with many of his studies being required as the result of organisational change.
is qualified in health psychology and specialises in behaviour change and soft skills. Rebecca has seven years’ experience in safety behaviour leadership, attitudinal modification and culture change, particularly with gas and utility operators. She has delivered safety behaviour training to team leaders, corporate centre staff and emergency response staff. She focuses on the soft skills element of supervision and leadership, such as how to engage staff, promote compliance with safety procedure and intervene on unsafe practices. She has recently assisted with the development and delivery of Supervision +, an advanced form of safety supervision for highly regulated major hazard sites. She is The Keil Centre’s clients’ first choice for the delivery of leadership and supervision training.
is the course director of the Human Factors in Health and Safety programme, having taken over from Ronny Lardner who is now director for the Australian programme. Janette is a director of The Keil Centre, Fellow of the Institute of Ergonomics and Human Factors and a chartered member of the Institution of Occupational Safety and Health. She has a BSc in psychology, an MSc in ergonomics, and 21 years of practical ergonomics experience within various industries. In particular, she is an experienced practitioner within chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also has experience in medical and consumer product design. Her current main areas of specialism include human factors integration and human factors in engineering design, development of procedures, human factors in incident investigation and human error analysis. Janette was awarded the William F Floyd Award in 1999 for her outstanding contribution to ergonomics.
Dr. Paul Jackson
trained as a psychologist, obtaining his PhD from Imperial College, London. For the last 15 years his work has focused on human performance impairment, and in 2005 he set up Clockwork Research, the London-based consultancy that works with safety-critical organisations to manage the risks associated with fatigue. Paul and his team have designed fatigue management training programmes for a range of clients including BP, Shell and Newmont Mining, and recently completed development of BP’s online fatigue training programme which is now being rolled out around the world. Previously, Paul was a research manager at the Department for Transport (DfT) where he was responsible for Impairment Research, looking at the effects of illicit drugs, medications, alcohol and fatigue on driving. In addition to his work on fatigue, he has worked closely with the DfT in the development of new legislation on drug driving.
is a chartered occupational psychologist who has worked at The Keil Centre for eight years. He has considerable experience of safety culture assessment and improvement projects in the process industries using a range of methods. He has previously conducted an innovative research project in the UK rail industry, which examined the role of trust in ensuring a strong safety culture. Johnny also specialises in analysing human factors in incident investigations and developing individual, team and organizational resilience.
is a chartered occupational psychologist, European registered ergonomist and director of The Keil Centre. He has 25 years’ experience, gained initially in defence and air traffic control, and latterly in the process industries. Richard was joint winner of The British Psychological Society’s 2006 Practitioner of the Year Award, with his colleague Ronny Lardner, for developing a practical set of human factors analysis tools for the process industries.
is a chartered psychologist who has many years’ international experience consulting in the area of individual and organizational behaviour, cultural development and learning, often with an emphasis on health and safety. He has particular expertise in the design and development of innovative and effective solutions to complex organisational and people performance issues. He is an extremely effective presenter and trainer, applying his background in learning and educational theory to tailor courses to meet specific needs.
Professor Dick Taylor
is a physicist by training, a Fellow of the IET and an Honorary Fellow of IOSH. From 2000–2005, he was head of EH&S policy for BNFL. Before this, he led on EHS&Q for Magnox Electric. He also led work on safety culture for the International Energy Agency’s Advisory Group to the IAEA DG on Nuclear Safety (INSAG). This resulted in publications used widely in the international nuclear community. Since 2005, he has combined consultancy work for a wide range of organisations on leadership, safety culture and safety policy and management more generally, with academic research as a visiting professor at Bristol and City Universities. At Bristol, he has been leading major research into the organisational and cultural precursors to major events. This has involved several companies and regulators. He was a non-executive director of the Health and Safety Executive (HSE) of Great Britain from 2011 to 2014 and was chairman of the Inter-Institutional Group on Health and Safety as well as chairman for many years (and subsequently a continuing member) of the IET’s Health and Safety Policy Committee.
worked with a UK power plant before gaining her qualifications in psychology, occupational psychology and certificate of competence in Level A & B occupational testing. She has seven years’ human factors experience in safety critical and major hazard sectors, including nuclear, power generation, defence, and emergency services. She specialises in the evaluation, development and application of bespoke risk-based competence arrangements. Shona has developed guidance on best practice in training development and delivery, produced bespoke technical and behavioural competency frameworks and delivered safety leadership and supervision development centres. Most recently Shona helped to develop and implement a new competency framework at a highly regulated major hazard site in the UK.
is a principal human factors consultant at The Keil Centre. He previously worked for the Health and Safety Executive (HSE) of Great Britain as human and organisational factors (HOF) team leader. John managed the team and strategy, coordinated and produced guidance including the HSE HOF web pages, managed research, trained and mentored HOF specialists, and provided HOF training for HSE inspectors and specialists. He presents regularly on HOF topics at conferences and seminars. Examples of his current work are: HOF audits of offshore well operations and control of work systems; research on organisational learning and on shift patterns; investigation, procedures and other HOF training.
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