Managing Human Factors – Human Factors in Health and Safety, Module One

Date From: tbc
Location: United Kingdom
Description: Next module date to be confirmed - register your interest here. 

Introduces the key human factors concepts within risk management.
Event Type: IChemE Course
Venue: Norton House Hotel, Edinburgh, UK
Organiser: IChemE and The Keil Centre
Contact Name: Courses department
Contact Phone: +44 (01788) 534431
Contact Email:

Book Event

Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.

Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.

Managing Human Factors is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Download the Human Factors in Health and Safety brochure 

What is covered

  • human factors in risk management
    • what is human factors
    • why is it important for health and safety?
    • managing and measuring the company's performance in relation to human factors
  • managing organisational change
    • what is organisational change?
    • effects on safety
    • some examples from serious incidents
    • typical problems encountered
    • interventions
  • managing safety culture and behaviours
    • what is safety culture?
    • models of safety culture
    • considerations for measuring culture
    • developing culture and overcoming blockers
  • managing safety-critical communications
    • what is effective communication
    • a model of communication failures
    • approaches to making communication robust
    • how to assess shift handover communications arrangements
    • assessment and improvement
    • control of work case study

Who should attend

Those looking for a thorough grounding in human factors e.g.:

  • internal human factors advisors / focal points
  • operations managers
  • HSE advisors and specialists
  • industry regulators


Single module: £1,300 + VAT

Book all four Human Factors in Health and Safety modules and pay £1,150 + VAT per module.

About Human Factors in Health and Safety

There is an increasing emphasis on the importance of managing human factors to achieve improved safety and business performance in the chemical process industries. Yet many of the safety and operational professionals charged with managing human factors have no formal qualifications or training in the human and behavioural sciences.

Human Factors in Health and Safety is modular training designed to meet the specific needs identified in the process industries. Developed by IChemE and the Keil Centre, the programme intends to increase understanding of the core human factors issues and outline how to manage them to achieve improved safety performance.

This is a one-year programme consisting of four intensive two-day events. This is supported by course reading, which together forms a broad human factors educational programme. You can complete the whole programme or attend single modules as relevant.

Topics are organised to cover the UK Health and Safety Executive's top human factors issues in major hazard sites, but these topics are just as applicable and relevant to non-UK regulatory frameworks.

Key features

  • content covers human factors in process safety, health and safety, with links to other aspects of business performance
  • a modular course design, with short residential events, also providing networking opportunities with like-minded professionals
  • sessions are delivered by recognised human factors professionals, with extensive process industry experience
  • events are a mix of theory, case studies, discussion and practical exercises in small syndicates
  • advice to help implement human factors solutions

Programme schedule

    You can join at any point in the programme – modules are designed to be completed in any order.

    You can complete the whole programme or attend single modules as relevant – modules are designed to work as stand-alone training courses as well as part of a broader training programme.

    Duration (for CPD recording purposes): up to 12.5 hours per module. 50 Hours for total programme. If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

    IChemE member? Log your CPD via mycareerpath

    In partnership with:

    The Keil Centre

    Chartered Institute of Ergonomics and Human Factors

    In partnership with:

    The Keil Centre

    Chartered Institute of Ergonomics and Human Factors

    IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).