Managing Human Failure – Human Factors in Health and Safety, Module Two

Date From: 26 April 2017
Date To: 27 April 2017
Location: United Kingdom
Description: Explores how to manage human failure to improve overall safety and business performance.
Venue: Norton House Hotel, Edinburgh, UK
Organiser: IChemE and The Keil Centre
Contact Name: Courses department
Contact Phone: +44 (01788) 534431
Contact Email:

Book Event

Effective management of human failure is crucial in preventing major accidents, occupational accidents and ill health – all of which can seriously impact an organisation's performance.

Managing Human Failure explores how to proactively manage human errors and non-compliances, analyse human failures contributing to incidents, and manage performance under pressure, to improve overall safety and business performance.

Managing Human Failure is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Download the Human Factors in Health and Safety brochure

What is covered

  • reducing human error
    • what makes error more likely?
    • how can we make people safer?
    • identifying safety critical tasks
    • analysing tasks
    • conducting human reliability analysis
  • managing violations
    • the significance of violating behaviour in incident causation
    • different types of violation
    • factors that provoke violations
    • ABC analysis – a tool to understand decision-making in the context of violation behaviour
    • what can be done to reduce the likelihood of violations
  • human factors in incident investigation
    • human factors in the investigator (common human failings in investigators; interviewing skills – best practice)
    • human factors in the investigation (key steps; recent best practice guidance; case study)
  • managing performance under pressure
    • understanding stress and its consequences
    • causes of stress: chronic and acute
    • managing pressure at work
    • improving resilience

Who should attend

Those looking for a thorough grounding in human factors e.g.:

  • internal human factors advisors / focal points
  • operations managers
  • HSE advisors and specialists
  • industry regulators


Single module: £1,300 + VAT

Book all four Human Factors in Health and Safety modules and pay £1,150 + VAT per module.

About Human Factors in Health and Safety

There is an increasing emphasis on the importance of managing human factors to achieve improved safety and business performance in the chemical process industries. Yet many of the safety and operational professionals charged with managing human factors have no formal qualifications or training in the human and behavioural sciences.

Human Factors in Health and Safety is modular training designed to meet the specific needs identified in the process industries. Developed by IChemE and the Keil Centre, the programme intends to increase understanding of the core human factors issues and outline how to manage them to achieve improved safety performance.

This is a one-year programme consisting of four intensive two-day events. This is supported by course reading, which together forms a broad human factors educational programme. You can complete the whole programme or attend single modules as relevant.

Topics are organised to cover the UK Health and Safety Executive's top human factors issues in major hazard sites, but these topics are just as applicable and relevant to non-UK regulatory frameworks.

Key features

  • content covers human factors in process safety, health and safety, with links to other aspects of business performance
  • a modular course design, with short residential events, also providing networking opportunities with like-minded professionals
  • sessions are delivered by recognised human factors professionals, with extensive process industry experience
  • events are a mix of theory, case studies, discussion and practical exercises in small syndicates
  • advice to help implement human factors solutions

Programme schedule


You can join at any point in the programme – modules are designed to be completed in any order.

You can complete the whole programme or attend single modules as relevant – modules are designed to work as stand-alone training courses as well as part of a broader training programme.

Duration (for CPD recording purposes): up to 12.5 hours per module. 50 Hours for total programme. If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

IChemE member? Log your CPD via mycareerpath


In partnership with:

The Keil Centre

Chartered Institute of Ergonomics and Human Factors

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).