Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.
Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.
Managing Human Factors is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.
Download the Human Factors in Health and Safety brochure >>
- Understand the key human factors concepts in risk management and why they are important for health and safety
- Understand how to manage organisational change
- Understand how to manage safety culture and behaviours
- Understand how to manage safety-critical communications
Who will benefit?
- HSE managers and advisors
- Operations managers
- Safety engineers
- Chemical/process engineers
- In-house human factors advisors eg COMAH operators' 'intelligent customers'
Human factors in risk management
- What is human factors?
- Why is it important for health and safety?
- Managing and measuring the company's performance in relation to human factors
Managing safety-critical communications
- What is effective communication?
- A model of communication failures
- Approaches to making communication robust
- How to assess shift handover communications arrangements
- Assessment and improvement
- Control of work case study
Managing safety culture and behaviours
- What is safety culture?
- Models of safety culture
- Considerations for measuring culture
- Developing a safety culture
Managing organisational change
- What is organisational change?
- Effects on safety
- Some examples from serious incidents
- Typical problems encountered
Previous delegates say
Previous delegates said Managing Human Factors would help them to:
- begin their human factors journey
- develop a human factors system and present it to management
- improve/create a management of change system
- identify gaps in their processes
- improve safety culture
- become an 'intelligent customer' for human factors topics
- ask more in-depth questions when conducting HAZOP & HAZID studies
- apply human factors principles to asset improvement work
- understand COMAH requirements
- introduce human factor to other areas of their site and avoid reliance on the SHE team
- train and inform colleagues involved in audits and incident investigations.
- Module Three – Strengthening Organisational Performance, 16–17 September 2020, Edinburgh, UK
- Module Four – Human Factors in Design, 2–3 December 2020, Edinburgh, UK
- Module One – Managing Human Factors, 24–25 February 2021
- Module Two – Managing Human Failure, 21–22 April 2021, Edinburgh, UK
- Module Three – Strengthening Organisational Performance, 8–9 September 2021, Edinburgh, UK
- Module Four – Human Factors in Design, 8–9 December 2021, Edinburgh, UK
You can join the programme at any point – modules can be completed in any order as part of a one-year programme.
You can sign up to complete the whole programme or just attend single modules to develop understanding of a particular area of human factors.
Book all four Human Factors in Health and Safety modules and pay £1150 + VAT per module.
This course is also available as an in-company course (face-to-face or online) where content can be customised to meet your organisation's specific needs and delivered on a date/location that suits your requirements. Contact us for more information.
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