Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.
Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.
Managing Human Factors is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.
- understand the key human factors concepts in risk management and why they are important for health and safety
- understand how to manage organisational change
- understand how to manage safety culture and behaviours
- understand how to manage safety-critical communications.
Who will benefit?
- HSE managers and advisors
- operations managers
- safety engineers
- chemical/process engineers
- in-house human factors advisors eg COMAH operators' 'intelligent customers'.
Human factors in risk management
- What is human factors?
- Why is it important for health and safety?
- Managing and measuring the company's performance in relation to human factors
Managing safety-critical communications
- What is effective communication?
- A model of communication failures
- Approaches to making communication robust
- How to assess shift handover communications arrangements
- Assessment and improvement
- Control of work case study
Managing safety culture and behaviours
- What is safety culture?
- Models of safety culture
- Considerations for measuring culture
- Developing a safety culture
Managing organisational change
- What is organisational change?
- Effects on safety
- Some examples from serious incidents
- Typical problems encountered
- Module Three: Strengthening Organisational Performance, 18–19 September 2019
- Module Four: Human Factors in Design, 4–5 December 2019
- Module One: Managing Human Factors, 22–23 April 2020
- Module Two – Managing Human Failure, 3–4 June 2020, Edinburgh, UK
- Module Three – Strengthening Organisational Performance, 16–17 September 2020, Edinburgh, UK
- Module Four – Human Factors in Design, 2–3 December 2020, Edinburgh, UK
Download the Human Factors in Health and Safety brochure >>
You can join the programme at any point – modules can be completed in any order as part of a one-year programme. Book all four Human Factors in Health and Safety modules and pay £1150 + VAT per module.
You can sign up to complete the whole programme or just attend single modules to develop understanding of a particular area of human factors.
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