courses

Human Factors in Health and Safety, Module One: Managing Human Factors - UK

Location Edinburgh, UK

Date 22nd April 2020

Duration 2 days

Topic Safety

CPD Hours 12.5

Price Single module £1,350 + VAT

Overview

Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.

Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications. 

Managing Human Factors is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Learning outcomes

  • understand the key human factors concepts in risk management and why they are important for health and safety
  • understand how to manage organisational change
  • understand how to manage safety culture and behaviours
  • understand how to manage safety-critical communications.

Who will benefit?

  • HSE managers and advisors
  • operations managers
  • safety engineers
  • chemical/process engineers
  • in-house human factors advisors eg COMAH operators' 'intelligent customers'.

Course outline

Human factors in risk management

  • What is human factors?
  • Why is it important for health and safety?
  • Managing and measuring the company's performance in relation to human factors

Managing safety-critical communications

  • What is effective communication?
  • A model of communication failures
  • Approaches to making communication robust
  • How to assess shift handover communications arrangements
  • Assessment and improvement
  • Control of work case study

Managing safety culture and behaviours

  • What is safety culture?
  • Models of safety culture
  • Considerations for measuring culture
  • Developing a safety culture 

Managing organisational change

  • What is organisational change?
  • Effects on safety
  • Some examples from serious incidents
  • Typical problems encountered
  • Interventions

Schedule  

Download the Human Factors in Health and Safety brochure >>

You can join the programme at any point – modules can be completed in any order as part of a one-year programme. Book all four Human Factors in Health and Safety modules and pay £1150 + VAT per module.

You can sign up to complete the whole programme or just attend single modules to develop understanding of a particular area of human factors.

Endorsements


CIEHF recognised course

In partnership with:

In partnership with The Keil Centre

Contact Phone +44 (0)1788 534496

Contact Email courses@icheme.org

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Janette Edmonds

Trainer

Janette Edmonds

Janette Edmonds is the course director of the Human Factors in Health and Safety programme in UK/Europe. Janette is a Director of The Keil Centre, Chartered Ergonomics and Human Factors Specialist, Fellow of the Institute of Ergonomics and Human Factors and a Chartered Member of the Institution of Occupational Safety and Health.

She has a BSc in psychology, an MSc in ergonomics, and 24 years of practitioner experience within various industries. In particular, her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design.

Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. Janette was the lead author and editor for the Elsevier book ‘Human Factors in the Chemical and Process Industries: Making it Work in Practice’.


Richard Scaife

Trainer

Richard Scaife

The Keil Centre

Richard Scaife is a Director of The Keil Centre and a Chartered Occupational Psychologist. He is also a Chartered Ergonomics and Human Factors Specialist, a Fellow of the Institute of Ergonomics and Human Factors and a Chartered Scientist. He has a BSc in applied psychology, an MSc in occupational psychology, and 28 years’ of practical ergonomics experience within various industries.

Richard spent six years working for National Air Traffic Services, latterly as the head of human safety in their human factors unit. He also spent four years working on the design of military sensor systems, primarily for aircraft, before joining the Keil Centre. Richard specialises in all aspects of human factors, particularly organisational safety, human safety analysis (including human error) and incident investigation. He has cross-industry experience, providing consultancy expertise and training.

Richard was awarded the British Psychological Society Practitioner of the Year Award in 2006.

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