courses

Human Factors in Health and Safety, Module Three: Strengthening Organisational Performance - UK

Location Edinburgh, UK

Date 18th September 2019

Duration 2 days

Topic Safety

CPD Hours 12.5

Price Single module £1,350 + VAT

Overview

Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.

Strengthening Organisational Performance provides key pointers for strengthening organisational safety through effective management of training and competence, staffing and workload, supervision and safety, and fatigue.

Strengthening Organisational Performance is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Learning outcomes

  • understand the consequences of fatigue on human performance and how to mange it effectively
  • understand how to manage staffing and workload effectively
  • understand the impact of competence on safety and how to develop and assess competence effectively
  • understand what makes effective supervision and its role in performance and safety management.

Who will benefit?

  • HSE managers and advisors
  • operations managers
  • safety engineers
  • chemical/process engineers
  • in-house human factors advisors eg COMAH operators' 'intelligent customers'.

Course outline

Managing fatigue

  • The consequences of fatigue for human performance
  • Managing fatigue using a Fatigue Risk Management Plan
  • Fatigue-related performance indicators
  • Investigating fatigue-related incidents

Staffing and workload

  • Staffing, workload and process safety
  • Methods for workload measurement and prediction
  • HSE staffing assessment method

Training and competence

  • Impact of competence on safety
  • Competence management systems
  • Developing and assessing competence
  • Competence assurance

Effective supervision and safety leadership

  • Effective supervision: its role in performance management and improvement
  • Supervision models: understanding when flexibility is needed and how to achieve it
  • Supervision and culture: exploring the links between supervisory behaviour and team and organisational culture

Schedule  

Download the Human Factors in Health and Safety brochure >> 

You can join the programme at any point – modules can be completed in any order as part of a one-year programme. Book all four Human Factors in Health and Safety modules and pay £1150 + VAT per module.


You can sign up to complete the whole programme or attend single modules to develop understanding of a particular area of human factors.

Endorsements


CIEHF recognised course

In partnership with:

In partnership with The Keil Centre

Contact Phone +44 (0)1788 534496

Contact Email courses@icheme.org

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Paul Jackson

Trainer

Paul Jackson

Dr Paul Jackson trained as a psychologist, obtaining his PhD from Imperial College, London. For the last 18 years his work has focused on human performance impairment, and in 2005 he set up Clockwork Research, a London-based consultancy that works with safety-critical organisations to manage the risks associated with fatigue.

Paul and his team have designed fatigue management training programmes for a range of clients including BP, Shell and Newmont Mining, and recently completed development of BP’s online fatigue training programme which is now being rolled out around the world.

Previously, Paul was a research manager at the Department for Transport (DfT) where he was responsible for impairment research, looking at the effects of illicit drugs, medications, alcohol and fatigue on driving. In addition to his work on fatigue, he has worked closely with the DfT in the development of new legislation on drug driving.


Janette Edmonds

Trainer

Janette Edmonds

Janette Edmonds is the course director of the Human Factors in Health and Safety programme in UK/Europe. Janette is a Director of The Keil Centre, Chartered Ergonomics and Human Factors Specialist, Fellow of the Institute of Ergonomics and Human Factors and a Chartered Member of the Institution of Occupational Safety and Health.

She has a BSc in psychology, an MSc in ergonomics, and 24 years of practitioner experience within various industries. In particular, her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design.

Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. Janette was the lead author and editor for the Elsevier book ‘Human Factors in the Chemical and Process Industries: Making it Work in Practice’.


Chiara Amati

Trainer

Chiara Amati

Chiara Amati is a Chartered Occupational Psychologist who specialises in management and leadership assessment and development. Chiara has been associated with The Keil Centre for 16 years and has experience of supporting clients in various industries, including high hazard, in relation to the assessment and development of safety culture and safety leadership. She has considerable experience of delivering training that generates insight and brings behavioural change. Chiara is a registered Occupational Psychologist with the HCPC and an Associate Fellow of the British Psychological Society.

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