courses

Human Factors in Health and Safety, Module One: Managing Human Factors

Topic Safety

CPD Hours 12.5

Overview

This course is also offered online – view details >>

Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.

This is module one of our Human Factors in Health and Safety training programme, which has been designed to increase understanding of key human factors topics relevant to safety in the process industries.

Delegates can choose to attend Managing Human Factors as a one-off course to develop understanding in this particular area, or alongside the other Human Factors in Health and Safety modules to get a comprehensive overview of human factors.

Learning outcomes

  • Understand the key human factors concepts in risk management and why they are important for health and safety
  • Understand how to manage organisational change
  • Understand how to manage safety culture and behaviours
  • Understand how to manage safety-critical communications

Who will benefit?

  • HSE managers and advisors
  • Operations managers
  • Safety engineers
  • Chemical/process engineers
  • In-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

Human factors in risk management

  • What is human factors?
  • Why is it important for health and safety?
  • Managing and measuring the company's performance in relation to human factors

Managing safety-critical communications

  • What is effective communication?
  • A model of communication failures
  • Approaches to making communication robust
  • How to assess shift handover communications arrangements
  • Assessment and improvement
  • Control of work case study

Managing safety culture and behaviours

  • What is safety culture?
  • Models of safety culture
  • Considerations for measuring culture
  • Developing a safety culture 

Managing organisational change

  • What is organisational change?
  • Effects on safety
  • Some examples from serious incidents
  • Typical problems encountered
  • Interventions

Previous delegates say

Previous delegates said Managing Human Factors would help them to:

  • begin their human factors journey
  • develop a human factors system and present it to management
  • improve/create a management of change system
  • identify gaps in their processes
  • improve safety culture
  • become an 'intelligent customer' for human factors topics
  • ask more in-depth questions when conducting HAZOP & HAZID studies
  • apply human factors principles to asset improvement work
  • understand COMAH requirements
  • introduce human factors to other areas of their site and avoid reliance on the SHE team
  • train and inform colleagues involved in audits and incident investigations.

Other face-to-face dates

All modules will be held in Edinburgh, UK.

Those wishing to take all four modules to complete the Human Factors in Health and Safety programme can study them in any order and take a mix of online and face-to-face modules.

See our online module dates >>

Discounts

Book all four Human Factors in Health and Safety modules and pay £1300 + VAT per module.

About Human Factors in Health and Safety

Learn more about the Human Factors in Health and Safety programme >>

Download our Human Factors in Health and Safety brochure >>

Train your team

This course can be delivered to corporate teams, either on-site or online. Content can be tailored to your specific requirements, and this could be a cost-effective option if you have several people requiring the training. To find out more and request a quotation, visit our in-company training page.

Endorsements


CIEHF recognised course

In partnership with:

In partnership with The Keil Centre

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