Human Factors in Health and Safety, Module One: Managing Human Factors
Overview
This course is also offered online – view details >>
Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.
This is module one of our Human Factors in Health and Safety training programme, which has been designed to increase understanding of key human factors topics relevant to safety in the process industries.
Delegates can choose to attend Managing Human Factors as a one-off course to develop understanding in this particular area, or alongside the other Human Factors in Health and Safety modules to get a comprehensive overview of human factors.
Learning outcomes
- Understand the key human factors concepts in risk management and why they are important for health and safety
- Understand how to manage organisational change
- Understand how to manage safety culture and behaviours
- Understand how to manage safety-critical communications
Who will benefit?
- HSE managers and advisors
- Operations managers
- Safety engineers
- Chemical/process engineers
- In-house human factors advisors eg COMAH operators' 'intelligent customers'
Course outline
Human factors in risk management
- What is human factors?
- Why is it important for health and safety?
- Managing and measuring the company's performance in relation to human factors
Managing safety-critical communications
- What is effective communication?
- A model of communication failures
- Approaches to making communication robust
- How to assess shift handover communications arrangements
- Assessment and improvement
- Control of work case study
Managing safety culture and behaviours
- What is safety culture?
- Models of safety culture
- Considerations for measuring culture
- Developing a safety culture
Managing organisational change
- What is organisational change?
- Effects on safety
- Some examples from serious incidents
- Typical problems encountered
- Interventions
Previous delegates say
Previous delegates said Managing Human Factors would help them to:
- begin their human factors journey
- develop a human factors system and present it to management
- improve/create a management of change system
- identify gaps in their processes
- improve safety culture
- become an 'intelligent customer' for human factors topics
- ask more in-depth questions when conducting HAZOP & HAZID studies
- apply human factors principles to asset improvement work
- understand COMAH requirements
- introduce human factors to other areas of their site and avoid reliance on the SHE team
- train and inform colleagues involved in audits and incident investigations.
Other face-to-face dates
- Module Three – Strengthening Organisational Performance, 14–15 September 2022
- Module Four – Human Factors in Design, 7–8 December 2022
- Module Two – Managing Human Failure, 7–8 June 2023
All modules will be held in Edinburgh, UK.
Those wishing to take all four modules to complete the Human Factors in Health and Safety programme can study them in any order and take a mix of online and face-to-face modules.
See our online module dates>>
Discounts
Book all four Human Factors in Health and Safety modules and pay £1300 + VAT per module.
COVID-19
Last updated: 16 February 2022
IChemE continues to monitor and adhere to local government guidelines regarding COVID-19. We will communicate specific requirements and guidelines with course attendees ahead of each training course.
Whilst our usual cancellation terms and conditions apply, delegates can transfer to a later face-to-face course date or an online iteration of the same course at any stage, without incurring a cancellation fee.
In the event that IChemE cannot deliver the training course as planned, a full refund will be provided.
About Human Factors in Health and Safety
Learn more about the Human Factors in Health and Safety programme>>
Download our Human Factors in Health and Safety brochure>>
Train your team
This course can be delivered to corporate teams, either on-site or online. Content can be tailored to your specific requirements, and this could be a cost-effective option if you have several people requiring the training. To find out more and request a quotation, visit our in-company training page.
Endorsements
In partnership with:
Trainer
Janette Edmonds
Director, Ergo Innovation Limited
Janette is the course director of the Human Factors in Health and Safety programme in UK/Europe and a former director of the Keil Centre. She is a Chartered Ergonomics and Human Factors Specialist, a Fellow of the Institute of Ergonomics and Human Factors, and a Chartered Member of the Institution of Occupational Safety and Health. She has a BSc in Psychology, an MSc in Ergonomics, and 28 years of practitioner experience within various industries. Her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design. Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. She was the lead author and editor for the Elsevier book Human Factors in the Chemical and Process Industries: Making it Work in Practice.
Trainer
Richard Scaife
Director, The Keil Centre
Richard is a Chartered Occupational Psychologist, a Chartered Ergonomics and Human Factors Specialist, a Fellow of the Institute of Ergonomics and Human Factors, and a Chartered Scientist. He has a BSc in applied Psychology, an MSc in Occupational Psychology, and over 30 years of practical ergonomics experience within various industries. Before joining the Keil Centre, he spent six years working for National Air Traffic Services, latterly as the head of human safety in their human factors unit, and four years working on the design of military sensor systems, primarily for aircraft. Richard specialises in all aspects of human factors, particularly organisational safety, human safety analysis (including human error) and incident investigation. He has cross-industry experience, providing consultancy expertise and training. He was awarded the British Psychological Society Practitioner of the Year Award in 2006.