The Keil Centre
Richard Scaife is a Director of The Keil Centre and a Chartered Occupational Psychologist. He is also a Chartered Ergonomics and Human Factors Specialist, a Fellow of the Institute of Ergonomics and Human Factors and a Chartered Scientist. He has a BSc in applied psychology, an MSc in occupational psychology, and over 30 years’ of practical ergonomics experience within various industries.
Richard spent six years working for National Air Traffic Services, latterly as the head of human safety in their human factors unit. He also spent four years working on the design of military sensor systems, primarily for aircraft, before joining the Keil Centre. Richard specialises in all aspects of human factors, particularly organisational safety, human safety analysis (including human error) and incident investigation. He has cross-industry experience, providing consultancy expertise and training.
Richard was awarded the British Psychological Society Practitioner of the Year Award in 2006.
Claire Folland is a Certified Professional Ergonomist (CPE) and ‘work health and safety’ specialist certified by the Human Factors and Ergonomics Society of Australia (HFESA). She is a Principal Consultant and Director of Alba Ergonomics.
Claire has a BSc in Occupational Therapy, an MSc in Ergonomics, and a Certificate IV in training and assessment. Claire’s ergonomics qualifications include human anatomical, anthropometric, physiological and biomechanical characteristics as they relate to physical activity.
Claire has over 20 years of professional experience, both as a health professional and as an independent consultant practitioner. Claire has previously served as the HFESA NSW Chair and Board Representative. At present, she is on the panel for the society’s Professional Affairs Board and is co-chair for the society’s Design Special Interest Group.
The Keil Centre
Melanie Todd is a Principal Human Factors Advisor with The Keil Centre, specialising in accident and incident investigation, human error analysis, fatigue risk management, and training. Prior to joining The Keil Centre, Melanie worked for the Australian Transport Safety Bureau as Manager, Aviation Safety Investigation. She has extensive experience in both regulatory and investigative roles as a specialist in human factors.
Melanie holds a Bachelor of Aviation, Masters of Science and Technology in Aviation (Human Factors), and a PhD in Psychology (Human Factors) as well as the Diploma of Transport Safety Investigation. She is the President of the Australian Aviation Psychology Association and a member of the Human Factors and Ergonomics Society of Australia.
Zoe Nation is the Lead Human Factors & Performance Advisor for Chevron’s Australian business unit based in Perth. Originally qualified as an engineer, Zoë holds a Masters degree in Human Factors, and is a Fellow of the Chartered Institute of Ergonomics and Human Factors. She has been working in the field of human factors in high risk industries, including rail, aviation, mining and oil and gas, for over 15 years.
Zoe currently focuses on embedding human factors tools as part of Chevron’s safety management system to improve process safety and reliability. This includes applying human factors requirements in the design and fabrication of plant facilities and control rooms; reducing error through procedure design; analysing and predicting human error and reliability; and improving safety culture through leadership engagement and awareness programs.