Human Factors in Health and Safety, Module One: Managing Human Factors - Australia

Location Australia

Date To be confirmed

Duration 1 day

Topic Safety

CPD Hours 12.5

Price Single module AUD $2,300 plus GST. All four modules AUD $2,000 plus GST per module.


There is an increasing emphasis on the importance of managing human factors to achieve improved safety and business performance in the chemical process industries and resource sector. Major accidents, including those at Longford, Varanus Island, Montara, Gretley and Moura, have highlighted the importance of addressing this aspect of performance. However, many of the safety and operational professionals charged with managing human factors have no formal qualifications or training in the human and behavioural sciences.

Human Factors in Health and Safety is modular training designed to meet the needs identified in the process industries and resource sector. Designed by the Keil Centre and IChemE, this one -year programme intends to develop an understanding of the core human factors issues and outline how to manage them to achieve improved safety performances.

Key features

  • Content covering human factors in process safety, health and safety, with links to other aspects of business performance
  • A modular course design, with short residential events, also providing networking opportunities with like - minded professionals
  • Advice to help implement human factor solutions
  • Training is delivered by recognised human factors professionals with significant process industry experience, drawn from a range of resource sector employers, specialist consultancies and industry regulators

Course content

Topics are organised to cover the UK Health and Safety Executive's top human factors issues in major hazard sites, but these topics are just as applicable and relevant to non-UK regulatory frameworks.

The content has been developed in consultation with IChemE' s safety and loss prevention specialist.

Module One - Managing Human Factors

  • Human factors in risk management, presenter: Melanie Todd
  • Managing safety culture and behaviours, presenter: Nicole Gray
  • Safety critical communications, presenter: Martin Levey
  • Managing organisational change, presenter: Julia Pitsopoulos

Who should attend?

The programme is specifically designed for those who want  a comprehensive overview of the subject matter, access to practical research-based tools and approaches, and discussions in small groups with knowledged industry experts.

This may include:

  • internal human factors advisors/focal points
  • operational managers
  • HSE advisors and specialist
  • industry regulators.

Programme overview

Human factors in Health and Safety is a one-year programme, consisting of four intensive two-day modules. This is supported by pre-event reading, which together forms a broad human factors educational programme.

This programme caters for two audiences, specifically:

  • those who want to complete the programme, who would complete the initial consultancy skills pre-reading, and all four two-day modules
  • those who wish to attend single modules (subject to availability).

You can join the programme at any point - modules are designed to be completed in any order.


  • 2022 programme to be confirmed


In partnership with:

In partnership with The Keil Centre

Contact Phone +61 (03) 9642 4494

Contact Email

Register your interest
Nicole Gray


Nicole Gray

The Keil Centre

Nicole Gray is a Registered Psychologist and Principal Human Factors Advisor with The Keil Centre, based in Brisbane. Nicole has worked for many years in applied psychology and human factors across a range of industrial settings, including defence, aviation, rail, and maritime industries. Her specialist interest areas include accident and incident investigation, human error analysis, fatigue risk management, and safety culture and leadership. She also has extensive experience in development and delivery of employee wellbeing programs in challenging environments.

Nicole holds a BA (Psychology) and M Human Factors, as well as the Diploma of Transport Safety Investigation. She is a member of the Australian Aviation Psychology Association and the Human Factors and Ergonomics Society.

Julia Pitsopoulos


Julia Pitsopoulos


Julia Pitsopoulos is a human factors specialist and Director of HFRM, based in Melbourne. With a Doctorate in Organisational Psychology and 20 years’ experience in risk and safety management roles, Julia has a successful track record in managing human risk to enhance safety.

She has worked across a variety of sectors including transportation (rail, aviation, marine), oil/gas/process, defence and manufacturing sectors.

She has won industry awards for her innovative safety initiatives, and has undertaken a range of projects in training and competence management in order to manage risk.


Melanie Todd


Melanie Todd

The Keil Centre

Melanie Todd is a Principal Human Factors Advisor with The Keil Centre, specialising in accident and incident investigation, human error analysis, fatigue risk management, and training. Prior to joining The Keil Centre, Melanie worked for the Australian Transport Safety Bureau as Manager, Aviation Safety Investigation. She has extensive experience in both regulatory and investigative roles as a specialist in human factors.

Melanie holds a Bachelor of Aviation, Masters of Science and Technology in Aviation (Human Factors), and a PhD in Psychology (Human Factors) as well as the Diploma of Transport Safety Investigation. She is the President of the Australian Aviation Psychology Association and a member of the Human Factors and Ergonomics Society of Australia.

Martin Levey


Martin Levey

Martin Levey is a registered psychologist and human factors specialist with significant experience in military aviation systems, food production and road safety.

As a military psychologist and senior Army officer, Martin has operated in complex safety critical systems, providing psychology services to military aviation, major operational deployments, special forces and other government undertakings such as Antarctic station operations. He understands the far reaching impacts of system safety failure and has investigated some of Australia’s worst military accidents and has a keen interest in humans working in complex systems.

Martin holds a Bachelor of Science with Honours in Psychology, a Master of Organisational Psychology and a Post Graduate Diploma in Human Factors and Safety Management Systems. He has advanced aircraft accident investigation training from Cranfield University UK and is a member of the Australian Psychology Society, the Australian Aviation Psychology Association and the Human Factors and Ergonomics Society.

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