Human Factors in Health and Safety, Module Three: Strengthening Organisational Performance - Australia

Location Australia

Date To be confirmed

Duration 1 day

Topic Safety

CPD Hours 12.5

Price Single module AUD $2,300 plus GST. All four modules AUD $2,000 plus GST per module.


There is an increasing emphasis on the importance of managing human factors to achieve improved safety and business performance in the chemical process industries and resource sector. Major accidents, including those at Longford, Varanus Island, Montara, Gretley and Moura, have highlighted the importance of addressing this aspect of performance. However, many of the safety and operational professionals charged with managing human factors have no formal qualifications or training in the human and behavioural sciences.

Key features

  • Content covering human factors in process safety, health and safety, with links to other aspects of business performance
  • A modular course design, with short residential events, also providing networking opportunities with like - minded professionals
  • Advice to help implement human factor solutions
  • Training is delivered by recognised human factors professionals with significant process industry experience, drawn from a range of resources sector employers, specialist consultancies and industry regulators

Course content

Topics are organised to cover the UK Health and Safety Executive's top human factors issues in major hazard sites, but these topics are just as applicable and relevant to non-UK regulatory frameworks.

The content has been developed in consultation with IChemE' s safety and loss prevention specialist.

Module Three - Strengthening Organisational Performances

  • Staffing and workload, presenter: Nicole Gray
  • Training and competence, presenter: Stuart Dickinson
  • Effective supervision and safety leadership, presenter: Melanie Todd
  • Managing fatigue, presenter: Kirsty McCulloch

Who should attend?

The programme is specifically designed for those who want a comprehensive overview of the subject matter, access to practical research-based tools and approaches, and discussions in small groups with knowledged industry experts.

This may include:

  • internal human factors advisors/focal points
  • operational managers
  • HSE advisors and specialist
  • industry regulators.

Programme overview

Human factors in Health and Safety is a one-year programme, consisting of four intensive two-day modules. This is supported by pre-event reading, which together forms a broad human factors educational programme.

This programme caters for two audiences, specifically:

  • those who want to complete the programme, who would complete the initial consultancy skills pre-reading, and all four two-day modules
  • those who wish to attend a single module (subject to availability).

You can join the programme at any point - modules are designed to be completed in any order


  • 2022 programme to be confirmed


In partnership with:

In partnership with The Keil Centre

Contact Phone +61 (03) 9642 4494

Contact Email

Register your interest
Stuart Dickinson


Stuart Dickinson

Human Risk Solutions

Stuart is a human factors specialist who has been managing a range of projects in safety critical industries for over ten years. Industries in which he has worked include: rail, offshore, chemical/ pharmaceutical and manufacturing. Stuart is principal consultant and director of Human Risk Solutions, a human factors consultancy based in Victoria. He is practiced in the application of a broad range of human factors tools and techniques and has worked in various areas of human factors from assessing the impact of workplace design upon operators’ physical stress, to assessing workload and identifying the potential for human error. With regards to training, in recent years Stuart has developed and delivered human factors training for inspectors at NOPSEMA and WorkSafe Victoria.

Stuart is a registered member of the Chartered Institute of Ergonomics and Human Factors.


Kirsty McCulloch


Kirsty McCulloch

Human Systems Group

Kirsty is a Principal Consultant with Human Systems Group, and is based in Adelaide. She holds a PhD in Applied Behavioural Science, and is a member of the Human Factors and Ergonomics Society of Australia. She is considered a world expert in fatigue risk management, and her methods have been adopted as regulatory models in several industries, across multiple countries.

Kirsty also has extensive experience in understanding human failure, human factors in incident investigation, task analysis, critical procedure reviews and safety culture. She has worked in many safety-critical industries, including petroleum, mining, power generation, medicine, emergency services, transport, and manufacturing.


Melanie Todd


Melanie Todd

The Keil Centre

Melanie Todd is a Principal Human Factors Advisor with The Keil Centre, specialising in accident and incident investigation, human error analysis, fatigue risk management, and training. Prior to joining The Keil Centre, Melanie worked for the Australian Transport Safety Bureau as Manager, Aviation Safety Investigation. She has extensive experience in both regulatory and investigative roles as a specialist in human factors.

Melanie holds a Bachelor of Aviation, Masters of Science and Technology in Aviation (Human Factors), and a PhD in Psychology (Human Factors) as well as the Diploma of Transport Safety Investigation. She is the President of the Australian Aviation Psychology Association and a member of the Human Factors and Ergonomics Society of Australia.

Nicole Gray


Nicole Gray

The Keil Centre

Nicole Gray is a Registered Psychologist and Principal Human Factors Advisor with The Keil Centre, based in Brisbane. Nicole has worked for many years in applied psychology and human factors across a range of industrial settings, including defence, aviation, rail, and maritime industries. Her specialist interest areas include accident and incident investigation, human error analysis, fatigue risk management, and safety culture and leadership. She also has extensive experience in development and delivery of employee wellbeing programs in challenging environments.

Nicole holds a BA (Psychology) and M Human Factors, as well as the Diploma of Transport Safety Investigation. She is a member of the Australian Aviation Psychology Association and the Human Factors and Ergonomics Society.

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