Live online course – from 15 May 2023, 12:00–14:00 BST.
Alternative times: 09:00–11:00 BST.
Also offered face-to-face.
This online course introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.
Teaching will be delivered across four live sessions (approximately two hours in length each), pre-recorded video content for independent study, and pre-course reading.
Course places are limited to eight to ensure maximum contact time with our trainers. Early-booking is advised.
An e-certificate will be issued at the end of the course to confirm attendance and CPD hours logged. Please note that you must attend all sessions to receive the certificate.
Managing Human Factors is module one of our Human Factors in the Chemical and Process Industries training programme, which has been designed to increase understanding of key human factors topics relevant to safety in the process industries.
Delegates can choose to attend Managing Human Factors as a one-off course to develop understanding in this particular area, or alongside the other Human Factors in the Chemical and Process Industries modules to get a comprehensive overview of human factors.
By the end of this module you will understand:
- the key human factors concepts in risk management and why they are important for health and safety
- how to manage organisational change
- how to manage safety culture and behaviours
- how to manage safety-critical communications.
Who will benefit?
- HSE managers and advisors
- Operations managers
- Safety engineers
- Chemical/process engineers
- In-house human factors advisors eg COMAH operators' 'intelligent customers'
Human factors in risk management
- What is human factors?
- Why is it important for health and safety?
- Managing and measuring the company's performance in relation to human factors
Managing safety-critical communications
- What is effective communication?
- A model of communication failures
- Approaches to making communication robust
- How to assess shift handover communications arrangements
- Assessment and improvement
- Control of work case study
Managing safety culture and behaviours
- What is safety culture?
- Models of safety culture
- Considerations for measuring culture
- Developing a safety culture
Managing organisational change
- What is organisational change?
- Effects on safety
- Some examples from serious incidents
- Typical problems encountered
Previous delegates said
Previous delegates said Managing Human Factors would help them to:
- begin their human factors journey
- develop a human factors system and present it to management
- improve/create a management of change system
- identify gaps in their processes
- improve safety culture
- become an 'intelligent customer' for human factors topics
- ask more in-depth questions when conducting HAZOP & HAZID studies
- apply human factors principles to asset improvement work
- understand COMAH requirements
- introduce human factors to other areas of their site and avoid reliance on the SHE team
- train and inform colleagues involved in audits and incident investigations.
Our Human Factors in the Chemical and Process Industries modules are delivered by human factors professionals with significant process industry experience. They will provide practical advice, tools and approaches to help you implement human factors solutions at your organisation.
Janette Edmonds is joined on this module by:
- Richard Scaife – a director of The Keil Centre and a chartered occupational psychologist with over 30 years' experience of practical ergonomics experience within various industries. Richard specialises in organisational safety, human safety analysis (including human error) and incident investigation.
Monday 15 May 2023, 12:00–14:00 BST.
Tuesday 16 May 2023, 12:00–14:00 BST.
Wednesday 17 May 2023, 12:00–14:00 BST.
Thursday 18 May 2023, 12:00–14:00 BST.
Alternative sessions on these dates: 09:00–11:00 BST.
Not available then? Register your interest in future dates.
- Single module: £1900 + VAT
- Book all four modules together: £1425 + VAT (per module)
Modules will be delivered via Microsoft Teams. If you don't already have this installed, you can join as a guest in order to access the training. We'll share information about how to do this after you've registered.
Other online modules
Those wishing to take all four modules to complete the Human Factors in the Chemical and Process Industries programme can study them in any order and take a mix of online and face-to-face modules.
About Human Factors in the Chemical and Process Industries
Learn more about the Human Factors in the Chemical and Process Industries programme >>
Download our Human Factors in the Chemical and Process Industries brochure >>
Train your team
This course can be delivered to corporate teams, either on-site or online. Content can be tailored to your specific requirements, and this could be a cost-effective option if you have several people requiring the training. To find out more and request a quotation, visit our in-company training page.
In partnership with:
* CPD hours should be used as an approximate guide and will vary depending on the preferred approach of the delegate and to what extent additional learning is completed.