courses

Human Factors in Health and Safety – Module One: Managing Human Factors – Class 1

Topic Safety

CPD Hours 12.5

Price Single module £1350 + VAT, all four modules £1150 + VAT

Overview

Live online course – starts 14 September 2020.

"Human Factors in Health and Safety took my understanding of human factors to a new level. It is geared towards providing practical support to delivering a human factors improvement agenda and has given me the confidence to lead the human factors agenda at a top tier site/operation. I would highly recommend this course."

Our modular Human Factors in Health and Safety training programme helps to increase understanding of key human factors topics relevant to safety in the process industries.

Jointly developed by IChemE and the Keil Centre, a recognised centre of excellence in human factors, it focuses on how to manage human factors effectively in order to drive safety standards and overall business performance.

Human Factors in Health and Safety consists of four modules, supported by independent study. The modules are independent of each other and can be completed in any order. You can sign up for all four to get a comprehensive overview of human factors, or attend single modules to develop understanding in a particular area. 

For each online module, teaching will be delivered via:

  • four live sessions (approximately two hours in length each, with a choice of session times) over four consecutive days
  • pre-course reading and some independent study using pre-recorded videos.

The number of places on each session is limited to eight to ensure maximum contact time with our trainers. Early-booking is advised.

Module One – Managing Human Factors

Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.

Learning outcomes

By the end of this module you will understand:

  • the key human factors concepts in risk management and why they are important for health and safety
  • how to manage organisational change
  • how to manage safety culture and behaviours
  • how to manage safety-critical communications.

Who will benefit?

  • HSE managers and advisors
  • Operations managers
  • Safety engineers
  • Chemical/process engineers
  • In-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

Human factors in risk management

  • What is human factors?
  • Why is it important for health and safety?
  • Managing and measuring the company's performance in relation to human factors

Managing safety-critical communications

  • What is effective communication?
  • A model of communication failures
  • Approaches to making communication robust
  • How to assess shift handover communications arrangements
  • Assessment and improvement
  • Control of work case study

Managing safety culture and behaviours

  • What is safety culture?
  • Models of safety culture
  • Considerations for measuring culture
  • Developing a safety culture 

Managing organisational change

  • What is organisational change?
  • Effects on safety
  • Some examples from serious incidents
  • Typical problems encountered
  • Interventions

Previous delegates say

Previous delegates said Managing Human Factors would help them to:

  • begin their human factors journey
  • develop a human factors system and present it to management
  • improve/create a management of change system
  • identify gaps in their processes
  • improve safety culture
  • become an 'intelligent customer' for human factors topics
  • ask more in-depth questions when conducting HAZOP & HAZID studies
  • apply human factors principles to asset improvement work
  • understand COMAH requirements
  • introduce human factor to other areas of their site and avoid reliance on the SHE team
  • train and inform colleagues involved in audits and incident investigations.

The trainers

Our trainers are recognised human factors professionals with significant process industry experience. They will provide practical advice, tools and approaches to help you implement human factors solutions at your organisation. 

Janette Edmonds is joined on this module by:

  • Richard Scaife – a Director of The Keil Centre and a Chartered Occupational Psychologist with over 30 years' experience of practical ergonomics experience within various industries. Richard specialises in organisational safety, human safety analysis (including human error) and incident investigation.

Dates and times  

Session 1

Monday 14 September 2020, 09:00–11:00 BST.

Session 2

Tuesday 15 September 2020, 09:00–11:00 BST.

Session 3

Wednesday 16 September 2020, 09:00–11:00 BST.

Session 4

Thursday 17 September 2020, 09:00–11:00 BST.

Alternative sessions are available on these days at: 12:00–14:00 BST and 15:00–17:00 BST.

Fees

  • Single module: £1350 + VAT
  • Book all four modules together*: £1150 + VAT (per module)

* This can be a combination of online modules in 2020 and face-to-face modules in 2021.

Other online modules

Face-to-face modules

Delegates can complete some modules online and some face-to-face if they wish. Modules can be completed in any order.

In-company training

This course is also available as an in-company course (face-to-face or online) where content can be customised to meet your organisation's specific needs and delivered on a date/location that suits your requirements. Contact us for more information.

Endorsements


CIEHF recognised course

In partnership with:

In partnership with The Keil Centre

Janette Edmonds

Trainer

Janette Edmonds

Janette Edmonds is the course director of the Human Factors in Health and Safety programme in UK/Europe. Janette is a Director of The Keil Centre, Chartered Ergonomics and Human Factors Specialist, Fellow of the Institute of Ergonomics and Human Factors and a Chartered Member of the Institution of Occupational Safety and Health.

She has a BSc in psychology, an MSc in ergonomics, and 27 years of practitioner experience within various industries. In particular, her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design.

Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. Janette was the lead author and editor for the Elsevier book ‘Human Factors in the Chemical and Process Industries: Making it Work in Practice’.

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