courses

Human Factors in Health and Safety – Module Three: Strengthening Organisational Performance – Class 2

Topic Safety

CPD Hours 12.5

Price Single module £1350 + VAT, all four modules £1150 + VAT

Overview

Live online course – starts 9 November 2020.

"Human Factors in Health and Safety took my understanding of human factors to a new level. It is geared towards providing practical support to delivering a human factors improvement agenda and has given me the confidence to lead the human factors agenda at a top tier site/operation. I would highly recommend this course."

Our modular Human Factors in Health and Safety training programme will help to increase understanding of key human factors topics relevant to safety in the process industries.

Jointly developed by IChemE and the Keil Centre, a recognised centre of excellence in human factors, it focuses on how to manage human factors effectively in order to drive safety standards and overall business performance.

Human Factors in Health and Safety consists of four modules, supported by independent study. The modules are independent of each other and can be completed in any order. You can sign up for all four to get a comprehensive overview of human factors, or attend single modules to develop understanding in a particular area.

For each online module, teaching will be delivered via:

  • four live sessions (approximately two hours in length each, with a choice of session times) over four consecutive days
  • pre-course reading and some independent study using pre-recorded videos.

The number of places on each session is limited to eight to ensure maximum contact time with our trainers. Early-booking is advised.

Module Three – Strengthening Organisational Performance

Strengthening Organisational Performance provides key pointers for strengthening organisational safety through effective management of training and competence, staffing and workload, supervision and safety, and fatigue-related risk.

Learning outcomes

By the end of this module you will understand:

  • the consequences of fatigue on human performance and how to mange it effectively
  • how to manage staffing and workload effectively
  • the impact of competence on safety and how to develop and assess competence effectively
  • what makes effective supervision and its role in performance and safety management

Who will benefit?

  • HSE managers and advisors
  • Operations managers
  • Safety engineers
  • Chemical/process engineers
  • In-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

Managing fatigue

  • The consequences of fatigue for human performance
  • Managing fatigue using a Fatigue Risk Management Plan
  • Fatigue-related performance indicators
  • Investigating fatigue-related incidents

Staffing and workload

  • Staffing, workload and process safety
  • Methods for workload measurement and prediction
  • HSE staffing assessment method

Training and competence

  • Impact of competence on safety
  • Competence management systems
  • Developing and assessing competence
  • Competence assurance

Effective supervision and safety leadership

  • Effective supervision: its role in performance management and improvement
  • Supervision models: understanding when flexibility is needed and how to achieve it
  • Supervision and culture: exploring the links between supervisory behaviour and team and organisational culture

Previous delegates say

Previous delegates said Strengthening Organisational Performance would help them to:

  • re-evaluate shift patterns and how to address fatigue
  • re-evaluate when (what time of day) they carry out safety-critical tasks
  • apply new human factors tools and techniques
  • influence others
  • assess competencies more effectively
  • develop the role of human factors champion
  • review/apply their training and competency framework
  • improve awareness of human factors within their organisation
  • develop a fatigue management system
  • understand the staffing assessments to be done by the contractor

The trainers

Our Human Factors in Health and Safety trainers are recognised human factors professionals with significant process industry experience. They will provide practical advice, tools and approaches to help you implement human factors solutions at your organisation. 

Janette Edmonds is joined on this module by:

  • Paul Jackson – a fatigue-management specialist who has worked with a number of clients including BP and Shell.
  • Chiara Amati – a Chartered Occupational Psychologist with extensive experience of supporting clients, including high hazard, in relation to the assessment and development of safety culture and safety leadership.

Dates and times  

Session 1

Monday 9 November 2020, 12:00–14:00 GMT.

Session 2

Tuesday 10 November 2020, 12:00–14:00 GMT.

Session 3

Wednesday 11 November 2020, 12:00–14:00 GMT.

Session 4

Thursday 12 November 2020, 12:00–14:00 GMT.

Alternative sessions are available on these days at: 09:00–11:00 GMT and 15:00–17:00 GMT.

Fees

  • Single module: £1350 + VAT
  • Book all four modules together*: £1150 + VAT (per module)

* This can be a combination of online modules in 2020 and face-to-face modules in 2021.

Other online modules

Face-to-face modules

Delegates can complete some modules online and some face-to-face if they wish. Modules can be completed in any order.

Delivery

Modules will be delivered via Microsoft Teams. If you don't already have this installed, you can join as a guest in order to access the training. We'll share information about how to do this after you've registered.

In-company training

This course is also available as an in-company course (face-to-face or online) where content can be customised to meet your organisation's specific needs and delivered on a date/location that suits your requirements. Contact us for more information.

Endorsements


CIEHF recognised course

In partnership with:

In partnership with The Keil Centre

Janette Edmonds

Trainer

Janette Edmonds

Janette Edmonds is the course director of the Human Factors in Health and Safety programme in UK/Europe. Janette is a Director of The Keil Centre, Chartered Ergonomics and Human Factors Specialist, Fellow of the Institute of Ergonomics and Human Factors and a Chartered Member of the Institution of Occupational Safety and Health.

She has a BSc in psychology, an MSc in ergonomics, and 27 years of practitioner experience within various industries. In particular, her experience includes chemical processing, oil and gas, rail, emergency services, defence, telecoms, but also medical and consumer product design.

Janette has experience in most aspects of human factors practice, but her main areas of specialism include human factors in engineering design, development of procedures, human factors in incident investigation and human reliability analysis. Janette was the lead author and editor for the Elsevier book ‘Human Factors in the Chemical and Process Industries: Making it Work in Practice’.

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