Effective Communication for Engineers Online Training Series

Date From: tbc
Location: Worldwide
Description: This modular online course conveys the fundamental principles of effective communication, and builds on these principles to help engineers optimise their communication in various situations such as email, documents, meetings, and presentations.
Event Type: IChemE Course
Venue: On-demand
Organiser: IChemE
Contact Name: Courses department
Contact Phone: +44 (0)1788 534496
Contact Email: courses@icheme.org

Purchase this course on-demand >>

Online logoOverview

Communication underpins all engineering activity. Developing our communication skills gives a significant advantage to individuals and to organisations.

This modular online course conveys the fundamental principles of effective communication, and builds on these principles to help engineers optimise their communication in various situations such as email, documents, meetings, and presentations. Techniques will be presented for getting the best out of challenging face-to-face discussions.  The course will also consider the best way to connect with an audience, either in writing or when making a presentation. It has been developed with the specific needs of the chemical engineer in mind.

The modules, each around 60 minutes in length, are effective as stand-alone training sessions or as part of a modular programme.

Why communication skills are important for engineers

The UK Standard for Professional Engineering Competence (UK-SPEC) sets out the competence and commitment required for registration as an Engineering Technician (EngTech), Incorporated Engineer (IEng) or Chartered Engineer (CEng).

The specification requires engineers to demonstrate effective communication and inter-personal skills such as:

  • contributing to discussions
  • making presentations
  • reading and synthesising information
  • writing different types of documents
  • working effectively with colleagues, clients, suppliers or the public

What's included in the series?

  • four 60-minute sessions
  • four digital recordings for your personal use
  • digital copies of all slides and supporting materials (PDF) for your personal use
  • e-certificate of attendance, including hours allocation, for CPD purposes (on request)

The benefits of IChemE online learning

  • save money: no travel, subsistence or accommodation costs
  • stay productive: limit your time away from the office
  • learn in manageable, concentrated, bite-size, one-hour chunks
  • review or refresh the learning at your convenience with digital recordings of each module
  • choose the modules you need - you don't need to buy them all

Course outline

Module 1:  An introduction to effective communication for engineers

  • the benefits of effective communication
  • the difficulties of effective communication
  • empathy, listening and body language
  • introducing the Shannon and Weaver model of communication

Module 2:  How to be a versatile communicator

  • different communication styles
  • knowing your style
  • adapting your style to connect with others
  • modes of communication

Module 3:  How to optimise face-to-face communication

  • developing assertive behaviour
  • effective meetings
  • negotiation skills
  • handling and resolving conflict
  • giving and receiving feedback

Module 4:  How to connect with an audience

  • know your audience
  • get your story straight
  • connecting through written documents
  • connecting through presentations


  • Single module: £99 + VAT
  • Full course (4 modules): £235 + VAT

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Dr Jamie Cleaver PhD, CEng FIChemE, consultant

Jamie's background as a lecturer and his extensive experience of chemical engineering employers and the workplace give him a unique perspective as a trainer and facilitator of non-technical skills for chemical engineers.

He has a strong technical background, with a first degree in chemical engineering from the University of Surrey and a PhD from the University of Cambridge. After his PhD he followed a natural path into academic research and spent 16 years lecturing chemical engineering at the University of Surrey. 

Through coordinating the professional training placement scheme for chemical engineering students, he was able to see first-hand the huge potential benefit to individuals and organisations that could be achieved by professional skills training, and identify the specific skills required. 

His skills training is enhanced by direct experience as an employee with BP, Cargill, Air Products and by several consultancy roles.

Jamie is a member of the European Mentoring and Coaching Council.

"Jamie has proven skill and knowledge sets, which have impacted both myself and colleagues in my company in a positive manner. He comes highly recommended."  UOP

"I found Jamie to be responsive, proactive, with the strategic understanding to align my business needs with a learning environment. Thoroughly good guy to work with."  SNC-Lavalin

"Jamie is an engaging and inspirational trainer who works hard to help his delegates realise their potential."  Evolve-Leadteam Ltd

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Duration for CPD recording purposes: 1 hour per module.

If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

New CPD verification process from 2017. IChemE (in line with Engineering Council requirements) will be checking a random sample of Chartered Members’ and Fellows’ CPD records. More details online >>

IChemE member? Log your CPD via mycareerpath >>


IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).