Human Factors in Health and Safety, Module One: Managing Human Factors

Date From: 03 April 2019
Date To: 04 April 2019
Location: United Kingdom
Description: Introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and behaviours and safety-critical communication.
Event Type: IChemE Course
Venue: Norton House Hotel, Edinburgh, UK
Organiser: IChemE and The Keil Centre
Contact Name: Courses department
Contact Phone: +44 (01788) 534496
Contact Email:

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Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.

Managing Human Factors introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.

Managing Human Factors is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Learning outcomes

  • understand the key human factors concepts in risk management and why they are important for health and safety
  • understand how to manage organisational change
  • understand how to manage safety culture and behaviours
  • understand how to manage safety-critical communications

Who will benefit?

  • HSE managers and advisors
  • operations managers
  • safety engineers
  • chemical/process engineers
  • in-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

  • human factors in risk management
    • what is human factors
    • why is it important for health and safety?
    • managing and measuring the company's performance in relation to human factors
  • managing safety-critical communications
    • what is effective communication
    • a model of communication failures
    • approaches to making communication robust
    • how to assess shift handover communications arrangements
    • assessment and improvement
    • control of work case study
  • managing safety culture and behaviours
    • what is safety culture?
    • models of safety culture
    • considerations for measuring culture
    • developing a safety culture 
  • managing organisational change
    • what is organisational change?
    • effects on safety
    • some examples from serious incidents
    • typical problems encountered
    • interventions


Single module: £1,350 + VAT

Book all four Human Factors in Health and Safety modules and pay £1,150 + VAT per module.

Learn more about the Human Factors in Health and Safety training programme >>

Download the Human Factors in Health and Safety brochure >> 

Human Factors in Health and Safety schedule  

You can join the programme at any point – modules can be completed in any order as part of a one-year programme.

You can sign up to complete the whole programme or just attend single modules to develop understanding of a particular area of human factors.

12.5 hours CPDDuration for CPD recording purposes: up to 12.5 hours per module. 50 Hours for total programme.

If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

IChemE member? Log your CPD via mycareerpath >>


In partnership with:

The Keil Centre

Chartered Institute of Ergonomics and Human Factors

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).