Human Factors in Health and Safety, Module Three: Strengthening Organisational Performance

Date From: 18 September 2019
Date To: 19 September 2019
Location: United Kingdom
Description: Provides key pointers for strengthening organisational safety through effective management of human factors.
Event Type: IChemE Course
Venue: Norton House Hotel, Edinburgh, UK
Organiser: IChemE and The Keil Centre
Contact Name: Courses department
Contact Phone: +44 (01788) 534496
Contact Email:

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Major accidents, including those at Texas City and Buncefield, have highlighted the importance of addressing human factors – how the people, the job and the organisation interact as a whole – when considering overall safety performance.

Strengthening Organisational Performance provides key pointers for strengthening organisational safety through effective management of training and competence, staffing and workload, supervision and safety, and fatigue.

Strengthening Organisational Performance is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Learning outcomes

  • understand the consequences of fatigue on human performance and how to mange it effectively
  • understand how to manage staffing and workload effectively
  • understand the impact of competence on safety and how to develop and assess competence effectively
  • understand what makes effective supervision and its role in performance and safety management

Who will benefit?

  • HSE managers and advisors
  • operations managers
  • safety engineers
  • chemical/process engineers
  • in-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

  • managing fatigue
    • the consequences of fatigue for human performance
    • managing fatigue using a Fatigue Risk Management Plan
    • fatigue-related performance indicators
    • investigating fatigue-related incidents
  • staffing and workload
    • staffing, workload and process safety
    • methods for workload measurement and prediction
    • HSE staffing assessment method
  • training and competence
    • impact of competence on safety
    • competence management systems
    • developing and assessing competence
    • competence assurance
  • effective supervision and safety leadership
    • effective supervision: its role in performance management and improvement
    • supervision models: understanding when flexibility is needed and how to achieve it
    • supervision and culture: exploring the links between supervisory behaviour and team and organisational culture


Single module: £1,350 + VAT

Book all four Human Factors in Health and Safety modules and pay £1,150 + VAT per module.

Learn more about the Human Factors in Health and Safety training programme >>

Download the Human Factors in Health and Safety brochure >> 

Human Factors in Health and Safety schedule  

You can join the programme at any point – modules can be completed in any order as part of a one-year programme.

You can sign up to complete the whole programme or attend single modules to develop understanding of a particular area of human factors.

12.5 hours CPDDuration for CPD recording purposes: up to 12.5 hours per module. 50 Hours for total programme.

If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

IChemE member? Log your CPD via mycareerpath >>


In partnership with:

The Keil Centre

Chartered Institute of Ergonomics and Human Factors

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).