Human Factors in Health and Safety, Module Two: Managing Human Failure

Date From: 05 June 2019
Date To: 06 June 2019
Location: United Kingdom
Description: Explores how to manage human failure to improve overall safety and business performance.
Venue: Norton House Hotel, Edinburgh, UK
Organiser: IChemE and The Keil Centre
Contact Name: Courses department
Contact Phone: +44 (01788) 534496
Contact Email:

Book Event


Effective management of human failure is crucial in preventing major accidents, occupational accidents and ill health – all of which can seriously impact an organisation's performance.

Managing Human Failure explores how to proactively manage human errors and non-compliances, analyse human failures contributing to incidents, and manage performance under pressure, to improve overall safety and business performance.

Managing Human Failure is available as a one-off course, or as part of our broader human factors training programme, Human Factors in Health and Safety.

Learning outcomes

  • understand how to reduce human error
  • understand how to manage violations
  • understand how human failures contribute to incidents
  • understand how to manage performance under pressure

Who will benefit?

  • HSE managers and advisors
  • operations managers
  • safety engineers
  • chemical/process engineers
  • in-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

  • reducing human error
    • what makes error more likely?
    • how can we make people safer?
    • identifying safety critical tasks
    • analysing tasks
    • conducting human reliability analysis
  • managing non-compliance
    • the significance of non-compliant behaviour in incident causation
    • different types of non-compliance
    • factors that provoke non-compliance
    • ABC analysis – a tool to understand decision-making in the context of non-compliant behaviour
    • what can be done to reduce the likelihood of non-compliance
  • human factors in incident investigation
    • human factors in the investigator (common human failings in investigators; interviewing skills – best practice)
    • human factors in the investigation (key steps; recent best practice guidance; case study)
  • managing performance under pressure
    • understanding stress and its consequences
    • causes of stress: chronic and acute
    • managing pressure at work
    • improving resilience


Single module: £1,350 + VAT

Book all four Human Factors in Health and Safety modules and pay £1,150 + VAT per module.

Learn more about the Human Factors in Health and Safety training programme >>

Download the Human Factors in Health and Safety brochure >> 

Human Factors in Health and Safety schedule  

You can join the programme at any point – modules can be completed in any order as part of a one-year programme.

You can sign up to complete the whole programme or attend single modules to develop understanding of a particular area of human factors.

12.5 hours CPDDuration for CPD recording purposes: up to 12.5 hours per module. 50 Hours for total programme.

If you are recording mandatory CPD you should refer to your own regulator’s requirements as recognition of CPD hours may vary.

IChemE member? Log your CPD via mycareerpath >>


In partnership with:

The Keil Centre

Chartered Institute of Ergonomics and Human Factors

IChemE is a registered charity in England & Wales (214379), and a charity registered in Scotland (SC 039661).