Human Factors in the Chemical and Process Industries

Human Factors in the Chemical and Process Industries


Our human factors training programme, Human Factors in the Chemical and Process Industries, provides practical insight into the key human factors issues relevant to the chemical and process industries. It focuses on providing advice, tools and approaches that will help you to implement effective human factors solutions at your organisation, driving safety standards and overall business performance.

Human Factors in the Chemical and Process Industries was developed in 2009 by IChemE and the Keil Centre, a recognised centre of excellence in human factors, after recognising that many of the safety and operational professionals charged with managing human factors had no formal qualifications or training in the human and behavioural sciences.

Training is available face-to-face and online.

Programme content

Human Factors in the Chemical and Process Industries is a modular training programme consisting of four courses:

The modules are independent of each other and can be completed in any order. You can sign up for all four to get a comprehensive overview of human factors in the chemical and process industries. Or attend single modules as one-off courses to develop understanding in a particular area.

Over the four modules, the following content is covered:

  • Human factors in risk management
  • Managing safety critical communications
  • Managing safety culture and behaviours
  • Managing organisational change
  • Reducing human error
  • Managing non-compliance
  • Human factors in incident investigation
  • Managing performance under pressure
  • Managing fatigue
  • Staffing and workload
  • Training and competence
  • Effective supervision and safety leadership
  • Integrating human factors in design
  • Developing effective procedures
  • Human machine interface
  • Plant and control room design

Topics are organised to cover the UK Health and Safety Executive's top human factors issues in major hazard sites, but these topics are just as applicable and relevant to non-UK regulatory frameworks.

Learning outcomes

Human Factors in the Chemical and Process Industries will help you to:

  • understand what human factors is and how it affects human performance, health and safety
  • understand how human factors needs to be managed within an organisation, including the scope and involvement of different parties
  • develop knowledge about specific topic areas related to major accidents and how to reduce the related risks
  • understand and gain practical use of common tools and techniques used within human factors
  • understand how to apply certain human factors tools
  • act as the COMAH operator's intelligent customer for human factors* (UK participants).

Who will benefit

Those looking for a comprehensive overview of human factors, access to practical research-based tools and approaches, and discussion in small groups with acknowledged industry experts. This may include:

  • HSE managers and advisors
  • operations managers
  • safety engineers
  • chemical/process engineers
  • in-house human factors advisors.

Specific engineering disciplines (eg control and instrumentation, piping, electrical, mechanical) will benefit from Module 4 – Human Factors in Design.

The trainers

Training is delivered by recognised human factors professionals with significant process industry experience. They will provide practical advice, tools and approaches to help you implement human factors solutions at your organisation.

Previous delegates say

"Human Factors in the Chemical and Process Industries took my understanding of human factors to a new level. It is geared towards providing practical support to delivering a human factors improvement agenda and has given me the confidence to lead the human factors agenda at a top tier site/operation. I would highly recommend this course."
Ian Taylor, Process Safety Assurance Engineer, SABIC Petrochemicals, UK

"Human Factors in the Chemical and Process Industries is ideal for anyone who wishes to become an intelligent customer in the subject...For anyone with responsibilities for major hazard sites, the course provides an excellent learning opportunity and is an important addition to the health and safety toolbox."
Ron Ramshaw, Head of HSSE, Interconnector, UK

"This course has opened my eyes to the untapped potential to be more proactive, incorporating human factors not just in our production facilities but at every level and every part of our global organisation."
Thomas Willer, Occupational Safety and Health Manager, Evonik Corporation, USA

View our brochure

Download the Human Factors in the Chemical and Process Industries brochure.

Train your team

Human Factors in Health and Safety can be delivered to corporate teams, either on-site or online. Content can be tailored to your specific requirements, and this could be a cost-effective option if you have several people requiring the training. Request a quotation.


CIEHF recognised course

In partnership with

In partnership with The Keil Centre

* The COMAH delivery guide has a specific clause relating to technical competence in human factors, suggesting that COMAH operators should demonstrate proportionate access to HF expertise.

This can be supplied as external competent support (such as from a Chartered Human Factors Specialist accredited by the Chartered Institute of Ergonomics and Human Factors). However, it is emphasised that the COMAH operator must maintain an effective intelligent customer capability and secure local ownership of key HF standards and their implementation, developing and maintaining a suitable level of in-house HF expertise.

Human Factors in Health and Safety aims to develop a broad understanding of human factors in support of the in-house human factors advisor who acts as the COMAH operator’s intelligent customer.