Overview

Emotional Intelligence (EI) is essential in the workplace as it allows us to communicate with empathy, manage emotions under pressure, and collaborate effectively. Such attributes are key to creating a positive work culture and improving the overall team performance.

In this webinar, Mike Hood, an experienced HR director specialising in people management and development, will explore the critical role of EI in today’s workplace and explain what EI looks like in practice, highlighting how self‑awareness, empathy, and effective communication can drive stronger teamwork and leadership. By the end of the session, participants will understand how to recognise gaps in teams and gain practical strategies to develop their own EQ.

Speaker

Mike Hood, Director, Hood People Solutions Ltd

Mike is a highly experienced HR leader and consultant with over 20 years of experience in HR director roles in the construction, engineering and oil and gas sectors. He holds the Fellow of the Chartered Institute of Personnel and Development (FCIPD) qualification, demonstrating his expertise and commitment to the highest standards of people management and development. As a Fractional HR Director, Mike works with SMEs and charities to assess and manage people risks and put in place people strategies to support business growth.

Mike is passionate about building the people management skills of managers at every level, enabling organizations to consistently deliver a compelling employee experience. He coaches leaders and is an accredited user of the ESCI emotional intelligence assessment tool. He has many years of experience in building positive collective employee relations and in resolving individual employee relations issues.

The material presented has not been peer-reviewed. Any opinions are the presenter’s own and do not necessarily represent those of IChemE or the Oil, Gas & Energy Transition Special Interest Group. The information is given in good faith but without any liability on the part of IChemE.

Time

12:00 - 13:00 BST.

Software

The presentation will be delivered via Microsoft Teams. We recommend downloading the app from the Microsoft website, rather than using the web portal.