courses

Human Factors in the Chemical and Process Industries, Module One: Managing Human Factors

Topic Safety

CPD Hours 12.5

Online | Face-to-Face | In-company

Overview

This course introduces the key human factors concepts within risk management and examines how to manage organisational change, safety culture and safety-critical communications.

This is module one of our Human Factors in the Chemical and Process Industries training programme, which provides practical insight into the key human factors issues facing the industries. You can attend as a one-off course, or alongside our other human factors modules to get a comprehensive overview of the subject.

Learning outcomes

  • Understand the key human factors concepts in risk management and why they are important for health and safety
  • Understand how to manage organisational change
  • Understand how to manage safety culture and behaviours
  • Understand how to manage safety-critical communications

Who will benefit?

  • HSE managers and advisors
  • Operations managers
  • Safety engineers
  • Chemical/process engineers
  • In-house human factors advisors eg COMAH operators' 'intelligent customers'

Course outline

Human factors in risk management

  • What is human factors?
  • Why is it important for health and safety?
  • Managing and measuring the company's performance in relation to human factors

Managing safety-critical communications

  • What is effective communication?
  • A model of communication failures
  • Approaches to making communication robust
  • How to assess shift handover communications arrangements
  • Assessment and improvement
  • Control of work case study

Managing safety culture and behaviours

  • What is safety culture?
  • Models of safety culture
  • Considerations for measuring culture
  • Developing a safety culture 

Managing organisational change

  • What is organisational change?
  • Effects on safety
  • Some examples from serious incidents
  • Typical problems encountered
  • Interventions

Previous delegates said

Previous delegates said this course would help them to:

  • begin their human factors journey
  • develop a human factors system and present it to management
  • improve/create a management of change system
  • identify gaps in their processes
  • improve safety culture
  • become an 'intelligent customer' for human factors topics
  • ask more in-depth questions when conducting HAZOP & HAZID studies
  • apply human factors principles to asset improvement work
  • understand COMAH requirements
  • introduce human factors to other areas of their site and avoid reliance on the SHE team
  • train and inform colleagues involved in audits and incident investigations.

Upcoming courses

Online 

Online courses consist of four live and interactive sessions with the trainers on the dates indicated together with pre-course reading and pre-recorded video content for independent study alongside the live sessions.

From 13 May 2024 (choice of start times)

  • Session 1 – 13 May 2024, 09:00–11:00 or 12:00–14:00 BST
  • Session 2 – 14 May 2024, 09:00–11:00 or 12:00–14:00 BST
  • Session 3 – 15 May 2024, 09:00–11:00 or 12:00–14:00 BST
  • Session 4 – 16 May 2024, 09:00–11:00 or 12:00–14:00 BST

Live sessions are delivered via Microsoft Teams. If you don't already have this installed, you can join as a guest in order to access the training. 

Face-to-face

  • 24–25 April 2024, Manchester, UK

Pre-course reading is issued beforehand as preparation for the course.

Not available then?

Register your interest in alternative dates.

Fees

Course fees vary depending on delivery format. Select your preferred course date to see the relevant fees.

How to register

Select your preferred course from the list of upcoming start dates and go to the 'Book course' button at the bottom of this page.

More human factors training

You can attend single modules or all four depending on your training needs. Modules can be completed in any order. 

Learn more about the Human Factors in the Chemical and Process Industries programme.

Discounts

Book all four Human Factors in Health in the Chemical and Process Industries modules together and get a discount.

In-company training

Our human factors training can be delivered to corporate teams, either on-site or online. This could be a cost-effective option if you have several people requiring the training. Content can be tailored to your specific requirements. Request a quotation.

Attendance certificate & CPD hours

An e-certificate will be issued at the end of the course to confirm attendance and CPD hours logged. Please note that you must attend the whole course to receive the certificate. 

In the case of online courses, CPD hours should be used as an approximate guide and will vary depending on the preferred approach of the delegate and to what extent additional learning is completed.

Endorsements


CIEHF recognised course

In partnership with:

In partnership with The Keil Centre

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