Effective Communication for Engineers

Topic Personal Development and Leadership

CPD Hours 4*

Price £235 + VAT


Communication underpins all engineering activity. Developing our communication skills gives a significant advantage to individuals and to organisations.

This modular online course conveys the fundamental principles of effective communication, and builds on these principles to help engineers optimise their communication in various situations such as email, documents, meetings, and presentations. Techniques will be presented for getting the best out of challenging face-to-face discussions. The course will also consider the best way to connect with an audience, either in writing or when making a presentation. It has been developed with the specific needs of the chemical engineer in mind.

The modules, each around 60 minutes in length, are effective as stand-alone training sessions or as part of a modular programme.

Why communication skills are important for engineers

The UK Standard for Professional Engineering Competence (UK-SPEC) sets out the competence and commitment required for registration as an Engineering Technician (EngTech), Incorporated Engineer (IEng) or Chartered Engineer (CEng).

The specification requires engineers to demonstrate effective communication and inter-personal skills such as:

  • contributing to discussions
  • making presentations
  • reading and synthesising information
  • writing different types of documents
  • working effectively with colleagues, clients, suppliers or the public.

What's included in the series

  • Four 60-minute sessions
  • Four digital recordings for your personal use
  • Digital copies of all slides and supporting materials (PDF) for your personal use
  • E-certificate of attendance, including hours allocation, for CPD purposes (on request)

Course outline

Module 1: An introduction to effective communication for engineers

  • The benefits of effective communication
  • The difficulties of effective communication
  • Empathy, listening and body language
  • Introducing the Shannon and Weaver model of communication

Module 2: How to be a versatile communicator

  • Different communication styles
  • Knowing your style
  • Adapting your style to connect with others
  • Modes of communication

Module 3: How to optimise face-to-face communication

  • Developing assertive behaviour
  • Effective meetings
  • Negotiation skills
  • Handling and resolving conflict
  • Giving and receiving feedback

Module 4: How to connect with an audience

  • Know your audience
  • Get your story straight
  • Connecting through written documents
  • Connecting through presentations

Multiple-user fee

This option allows you to purchase the course for up to 10 individual users at a significantly reduced price of £1055 + VAT. Find out more>>

Train your team

This course can be delivered to corporate teams, either on-site or online. Content can be tailored to your specific requirements. To find out more and request a quotation, visit our in-company training page.

* CPD hours should be used as an approximate guide and will vary depending on the preferred approach of the delegate and to what extent additional learning is completed.

Contact Phone +44 (0)1788 534496

Contact Email

Purchase course
Jamie Cleaver


Jamie Cleaver

PhD, CEng, FIChemE, Consultant

Jamie's background as a lecturer and his extensive experience of chemical engineering employers and the workplace give him a unique perspective as a trainer and facilitator of soft skills for chemical engineers.

He has a strong technical background, with a first degree in chemical engineering from the University of Surrey and a PhD from the University of Cambridge. After his PhD he followed a natural path into academic research and spent 16 years lecturing chemical engineering at the University of Surrey.

Through coordinating the professional training placement scheme for chemical engineering students, he was able to see first-hand the huge potential benefit to individuals and organisations that could be achieved by professional skills training.

"Jamie has proven skill and knowledge sets, which have impacted both myself and colleagues in my company in a positive manner. He comes highly recommended." UOP

"I found Jamie to be responsive, proactive, with the strategic understanding to align my business needs with a learning environment. Thoroughly good guy to work with." SNC-Lavalin

"Jamie is an engaging and inspirational trainer who works hard to help his delegates realise their potential." Evolve-Leadteam Ltd

Back to courses